Key Responsibilities
• Manage day-to-day activities for assigned customer, marketplace, or business accounts.
• Build and maintain strong relationships with clients, marketplace teams, vendors, and internal stakeholders.
• Monitor account performance, sales, orders, inventory, pricing, promotions, and operational KPIs.
• Identify opportunities to increase sales, improve account performance, and expand business.
• Coordinate with e-commerce, marketing, logistics, finance, catalog/content, and customer-service teams.
• Prepare and maintain regular sales, account-performance, and business reports.
• Analyze sales and marketplace data using Microsoft Excel and other reporting tools.
• Investigate account discrepancies, order issues, pricing problems, inventory concerns, and customer escalations