We are looking for an Accounts Receivable (AR) Specialist in Bangalore with the following JD.
• Monitoring and managing accounts receivable:
Tracking outstanding invoices, identifying overdue accounts, and analysing ageing reports to prioritize collection efforts.
• Contacting customers:
Reaching out to customers via phone, email, or mail to inquire about overdue payments and encourage timely payment.
• Negotiating payment plans:
Working with customers to establish feasible payment arrangements for outstanding balances.
• Resolving customer issues:
Investigating and addressing any billing disputes or discrepancies that may be hindering payment.
• Maintaining accurate records:
Documenting all collection efforts, payment agreements, and communication with customers.
• Reporting on collections:
Providing regular updates on the status of accounts receivable and highlighting any potential risks.
• Collaborating with other departments:
Working with sales and customer service teams to resolve issues and ensure a smooth payment process.
• Adhering to company policies:
Following established procedures for collections, credit management, and compliance with relevant regulations.
• Utilizing collection software:
Employing specialised software to manage accounts receivable, track payments, and generate reports.
In addition to these core tasks, an AR Collections professional may also be involved in:
• Bad debt management: Identifying and managing accounts that are unlikely to be collected.
• Process improvement: Suggesting and implementing strategies to improve the efficiency of the collections process.