Job Title: E-Commerce Marketplace Executive (Myntra & Meesho)
Experience: 1–3 Years
Department: E-Commerce / Digital Sales
Job Summary
The E-Commerce Marketplace Executive will be responsible for managing end-to-end operations on the Myntra and Meesho platforms. The role includes product photoshoots, listing creation, advertising campaigns, customer experience management, returns handling, and driving overall business growth on these marketplaces.
Key Responsibilities
Product Listing & Content Management: Coordinate and manage product photoshoots to ensure high-quality visual content.
Create and upload product listings on Myntra and Meesho with accurate descriptions, pricing, and attributes.
Ensure listings comply with marketplace guidelines and branding standards.
Advertising & Campaign Management :
Plan, execute, and optimize advertising campaigns on Myntra and Meesho.
Monitor campaign performance, ROI, and conversion metrics.
Suggest promotional strategies to improve visibility and sales.
Customer Ratings & Reviews: Track customer ratings, reviews, and feedback on a regular basis.
Address negative reviews and coordinate with internal teams to resolve issues.
Implement actions to improve customer satisfaction and seller ratings.
Returns & Inventory Management:
Manage customer returns, refunds, and reverse logistics efficiently.
Update stock movement and inventory levels accurately in the system.
Coordinate with warehouse/logistics teams to minimize stock discrepancies.
Marketplace Growth & Business Development:
Focus on increasing sales, revenue, and product visibility on Myntra and Meesho.
Analyze sales data and performance reports to identify growth opportunities.
Support expansion of product categories and seasonal launches.
Required Skills & Qualifications
Hands-on experience with Myntra and/or Meesho seller panels.
Understanding of e-commerce listing, ads, and order management processes.
Basic knowledge of inventory and return management.
Strong analytical and reporting skills.
Good communication and coordination abilities.
Proficiency in MS Excel and e-commerce tools/software.