Accounting Supervisor - Order to Cash Team Lead

Accounting Supervisor Job Description Function Order to Cash Cost Center 1491654052 Location Gurgaon Region APAC Position Accounting Supervisor Grade 8 Reporting to Associate Director Process Category - Business Shift Time 7am to 5pm (Morning shift) Salary Range Min. Max. - - Functional Role (Job Description) Team Manager – O2C: In this role the resource responsibility is to lead contract set-up and revenue recognition activities for NTTL APAC within the GBSS function of NTT DATA. You will oversee end-to-end O2C operations spanning multiple APAC countries, support internal and external stakeholders on contract set-up, billing, and cash application matters, and ensure timely month-end close within defined SLAs. This is a hands-on leadership role focused on quality, compliance, and continuous improvement. Essential Desirable Education Background Graduate in Commerce. MBA/ICWA/CA (Intermediate) a plus Work Experience 5 to 6 years of Order to Cash experience, including 1 to 2 in a Supervisory role. Proven experience in Contracts set-up, Billing and Cash Application role is a must. Proficiency with ERP systems (SAP) and strong MS Excel skills. Advanced SAP ERP exposure Key Responsibilities Lead and supervise contract set-up, billing, and cash application for NTTL APAC, ensuring accuracy and SLA adherence. Drive month-end close activities on time with strong governance and controls. Maintain regular governance with the Senior Manager, providing weekly updates on team performance and client matters. Identify and escalate non-compliance issues; implement preventive and detective control checks to minimize errors. Plan and manage team capacity, leave schedules, and floor coverage across business days. Conduct periodic team meetings and 1:1s; provide coaching, feedback, and performance management. Ensure timely and consistent maintenance of operational trackers (e.g., volume, productivity, SLA metrics). Participate in hiring, onboarding, and training of new team members. Partner with cross-functional stakeholders to resolve queries and drive process improvements. Key Performance Parameters Problem solving: Creative, pragmatic solutions aligned to business goals. Judgment: Open to coaching, professional, and balanced decision-making. Motivating/team building: Builds trust, drives outcomes through others, positive attitude. Proactive/planning: Prioritizes effectively, anticipates risks, and develops contingencies. People management/development: Provides timely feedback, empowers teams, fosters collaboration. Essential Managerial and soft Skills MS Word and Excel proficiency. Strong communication and stakeholder management. High integrity, results orientation, and commitment to task. Team player who performs under pressure with sound judgment. Pleasant, professional demeanor and effective people leadership. Test to be Administrated NA Additional Information NA Experience Level Senior Level