Key Responsibilities:
Conduct timely follow-up on outstanding payments with customers, corporates, insurance companies, and third-party administrators (TPAs).
Manage part-payment and short-payment reconciliations, ensuring accurate tracking and proper accounting entries.
Prepare and maintain outstanding reports (daily, weekly, and monthly) for management review.
Monitor aging analysis and escalate long-pending dues for resolution.
Coordinate with billing, finance, and customer service teams to ensure smooth payment flow and dispute resolution.
Maintain accurate documentation and communication records related to payment follow-ups.
Assist in month-end closing activities, ensuring proper posting of receipts and adjustments.
Support audits by providing relevant data and clarifications.
Key Skills & Competencies:
Strong understanding of hospital billing, insurance claims, and receivables management.
Proficient in MS Excel (pivot tables, lookups, report preparation).
Excellent communication and follow-up skills.
Attention to detail with strong analytical ability.
Ability to manage multiple stakeholders and prioritize effectively.
Qualifications & Experience:
Qualification: B.Com / M.Com / MBA (Finance) or equivalent.
Experience: 3–5 years in Accounts Receivable / Billing / Collections in a reputed hospital or healthcare organization.
Knowledge of hospital billing software (e.g., HIS, ERP systems) preferred.