Job Title: Collections Executive Lead – Finance Department
Company: Clinilaunch Research Institute
Location: Kudlu Gate, Bangalore
Experience Required: 3–6 Years
Department: Finance
Clinilaunch Research Institute is a leading EdTech organization providing specialized training in clinical research, healthcare, and life sciences. We are committed to shaping careers by delivering industry-relevant and accessible education.
We are looking for a proactive Collections Executive Lead to handle student fee collections and manage a small collections team. The role includes direct follow-ups, coordinating with payment partners, and ensuring recovery targets are achieved. Candidates with EdTech or e-commerce collections experience are welcome.
Lead and manage the collections team for timely student fee recovery.
Set and monitor daily/weekly collection targets.
Conduct team reviews, coach members, and build a high-performance culture.
Personally handle escalated or difficult payment cases.
Coordinate with payment partners like Razorpay, PayU, Instamojo, Jodo etc.
Manage EMI-based collection schedules and follow-ups.
Maintain accurate payment history, communication logs, and recovery actions.
Generate reports on collections, team performance, and outstanding dues.
Collaborate with sales, support, and finance teams for issue resolution.
Recommend process improvements for better efficiency and compliance.
3–6 years of experience in collections, with 1–2 years in a team lead role.
EdTech collections preferred; e-commerce collections acceptable.
Strong people management and team motivation skills.
Hands-on experience with payment tracking tools, reconciliation, and Excel.
Familiarity with EMI collections (e.g., through Jodo).
Excellent communication, leadership, and conflict-resolution skills.
Bachelor’s degree in Finance, Commerce, Business Administration, or related field.
Experience with collection KPI dashboards.
Strong analytical and problem-solving abilities.
Knowledge of CRM/ERP tools in finance or education sector.
Job Type: Full-time
Location: Kudlu Gate, Bangalore