Voice & Non-Voice Customer Support Executive

Key Responsibilities:

• Respond to customer queries via chat and outbound calls in a professional and timely manner

• Understand customer needs and provide accurate information or solutions

• Maintain detailed records of customer interactions and transactions

• Collaborate with team members to improve service delivery and customer satisfaction

• Meet performance metrics related to quality, productivity, and responsiveness

Education:

• Undergraduate or Graduate (any stream)

Key Skills:

Mandatory:

• Strong English communication skills (written and verbal)

• Basic computer literacy

• Willingness to work in rotational shifts (24×7 for males; general shift for females)

• Customer-centric mindset and professional demeanor

Preferred:

• Prior experience in chat-based customer support

• Ability to multitask and manage time effectively

• Problem-solving and conflict resolution skills

• It is a Full Time Sales / Business Development job for candidates with 0 - 2 years of experience.

More about this Voice & Non-Voice Customer Support Executive job

1. What is the eligibility criteria to apply for this Voice & Non-Voice Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹32000 per month that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Voice & Non-Voice Customer Support Executive job?
   Ans: This Voice & Non-Voice Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Voice & Non-Voice Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Voice & Non-Voice Customer Support Executive job and during the employment with the company, i.e., Career Craft Company.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Voice & Non-Voice Customer Support Executive role?
   Ans: There is an immediate opening of 2 Voice & Non-Voice Customer Support Executive at Career Craft Company
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Voice & Non-Voice Customer Support Executive job?
   Ans: This Voice & Non-Voice Customer Support Executive job has 09:00 AM - 06:00 PM timing.