CRM Executive

About Oraiyan Groups

Oraiyan Groups is a leading Real Estate Firm in Bengaluru specializing in legally verified Villa Plots. With an established reputation for Trust and Quality, we are market leaders in Plotted Development, delivering Premium Quality Plots to our valued customers. Our mission is to provide not just property, but complete Peace of Mind to our clients.

Position Overview

We are seeking a customer-focused CRM Executive to join our team in Bengaluru. This full-time, on-site role involves managing customer relationships, ensuring customer satisfaction, and providing comprehensive support throughout the customer journey in their real estate transactions.

Key Responsibilities

● Manage and nurture customer relationships with utmost care and professionalism, serving as the primary point of contact.

● Provide detailed project-specific information to customers, ensuring they are well-informed about their investments.

● Build and maintain strong relationships with customers to facilitate smooth payment collections, loan processing, documentation, registration, and cancellation processes.

● Maintain accurate and up-to-date records in the CRM software system.

● Handle customer inquiries, complaints, and requirements professionally during calls and site visits.

● Coordinate effectively with various departments including loan, legal, registration, and payments teams to ensure seamless customer service.

● Manage company registration processes, license renewals, and facilitate business requirements for legal consultation.

● Monitor and ensure high levels of customer satisfaction through proactive communication and support.

● Identify and escalate sensitive issues to senior management in a timely manner.

● Actively participate in company events and provide support to team initiatives.

● Prepare and submit comprehensive monthly reports on customer relationship activities.

Required Qualifications

● Bachelor's degree in Business Administration, Marketing, or related field.

● 1+years of experience in customer relationship management, preferably in the real estate sector.

● Strong understanding of CRM principles and practices.

● Proficiency in CRM software systems.

Essential Skills

● Excellent interpersonal and communication skills.

● Strong problem-solving abilities with a customer-first mindset.

● Superior organizational and time management capabilities.

● Proficiency in MS Office and CRM software.

● Ability to work independently and collaborate effectively within a team.

● Strong attention to detail and follow-up skills.

● Professional demeanor and high ethical standards.

What We Offer

● Competitive compensation package.

● Opportunity to work with a leading real estate firm in Bengaluru.

● Professional growth and development opportunities.

● Collaborative and dynamic work environment.

Location

● Bengaluru, Karnataka (On-site position) Interested candidates who meet the above criteria are encouraged to apply with their updated resume highlighting their relevant experience

• It is a Full Time Sales / Business Development job for candidates with 0 - 1 years of experience.

More about this CRM Executive job

1. What is the eligibility criteria to apply for this CRM Executive job?
   Ans: The candidate should be Post Graduate and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this CRM Executive job?
   Ans: This CRM Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this CRM Executive job?
   Ans: No, there is no fee applicable for applying this CRM Executive job and during the employment with the company, i.e., ORAIYAN GROUPS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this CRM Executive role?
   Ans: There is an immediate opening of 3 CRM Executive at ORAIYAN GROUPS
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this CRM Executive job?
   Ans: This CRM Executive job has 09:00 AM - 06:00 PM timing.