JOB DESCRIPTION OF SUPERVISOR
Car driving & License is mandatory ( Automatic & Manual vehicles )
· Shift punctuality and grooming of the parking team
· Shift briefing and important considerations
· Discipline and frisking
· Maintain full ground strength
· Ensure minimum queuing at entry, exit and central pay station
· Count cash, store, lock and handover at end of shift
· Prepare shift end reports
· Ensure SOPs are followed
· Track individual performance of cashiers and wardens
· Conduct locational training
· Conduct surprise audit checks
· Handle incidents (theft, accidents). Escalate if unresolved
· Provide customer service – punctures, direction
· Handle VIP entry and exit
· Liaison with mall operations manager
Work experience from big Retail format stores, House Keeping, Security service providing Background.)