ROLES & RESPONSIBILITIES
Collaborate with Manager to understand specific requirements and ensure that the IT infrastructure matches with business
objectives.
Administer desktops and Batteries, UPS, Network Equipment – Firewalls & Switches, Internet Service Providers, Mobile
Data Service Providers, CCTV cameras and Related Services.
Manage Email Service Providers and Work drive Data Storage.
Printer Trouble Shooting, installations, and managment
Coordinate server/Desktop upgrades, fixes, and security improvements. Monitor server logs and respond to alerts swiftly.
Provide timely updates to the Manager on system performance and maintenance progress.
Create and implement an emergency response plan in the event of a system outage or security compromise.
Perform routine audits and resolve issues in systems and software.
Document system configuration for updated records.
Implement and monitor security measures for system protection.
Administer infrastructure components like databases and malware protection.
Install and configure networking hardware and software to ensure a stable and secure network infrastructure.
Monitor network performance and troubleshoot any issues that may arise.
Manage network security by implementing and maintaining appropriate security measures.
Set up user accounts and permissions to ensure proper access control.
Plan and implement network upgrades to improve performance and scalability.
Implement and manage IP addressing and configure TCP/IP addressing on systems and printers.
Stay updated with technological changes and suggest improvements to increase system efficiency and dependability.
FUNCTIONAL COMPETENCIES MANAGERIAL / BEHAVIORAL COMPETENCIES
Hardware and software management (A+)
Networking (N+)
Cisco Certified Network Associate (CCNA)
Microsoft Certified Solutions Associate (MCSA)
IT Security & Compliance
Analysis and Reporting
Proficient in Language (English, Telugu & Hindi)
PURPOSE OF THE JOB:
Align IT infrastructure with business objectives
Oversee server administration and maintenance in
coordination with consultants.
Desktop Support and Trouble Shooting
Coordinate server upgrades, patches, and security measures
while keeping an eye on logs for any potential problems.
IT Asset Management
Firewall , Internet Service Provider – Vendor Mangement
CCTV , Firewall , Printers , Networking management
Zoho Workplace Mangement , Email Services Managment
Create and implement an emergency response plan to quickly
resolve system failures or security breaches.
Perform system audits, issue resolution, configuration
documentation, security measures, database administration,
networking configuration, performance monitoring, network
security, user account setup, upgrade planning, and IP
addressing to maintain a reliable network.