Computer Hardware Engineer

Service desk L1 & L2 Support

Mandatory Requirement - Minimum 1+ Year (for L1) 3+ Years (of L2) of experience in IT support function. Good communication skills, willing to work in shift and teamwork with global customers / service providers. Ability to resolve issues within the SLA and work on the daily tickets and requests. Bachelor’s degree in Information Technology or Computer Science/ Diploma engineering or relavant experience

Ø  Ticket Processing / Support, Email Processing / Support, Handling centralize mail box

Ø  Coordinated with Internal team, Query Group assignment

Ø  VPN L1 support (Access Management)

Ø  Video Conferencing Support, Desktop / software Application L1 Support

Ø  Local system related issues like Outlook, PDF, and Internet etc.

Ø  Browser level troubleshooting

Ø  Access management (Partial), Application related Information

Ø  Wintel L1 Support (Domain ID Creation, Access Management etc)

Ø  DBA L1 Support (Password Reset and ID Creation)

Ø  Unix L1 Support (Password Reset)

Ø  Network L1 Support Basic & Mac Binding

Ø  Web Application Support, Basic Overview of Mailbox, Shared Drive, Application access granting & revoking, Basics of Excel, awareness of active directory

Ø  Access Management

• It is a Full Time IT / Hardware / Network Engineer job for candidates with 1 - 2 years of experience.

More about this Computer Hardware Engineer job

1. What is the eligibility criteria to apply for this Computer Hardware Engineer job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹22000 - ₹40000 per month that depends on your interview. It's a Full Time job in Jamnagar.
3. How many working days are there for this Computer Hardware Engineer job?
   Ans: This Computer Hardware Engineer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Computer Hardware Engineer job?
   Ans: No, there is no fee applicable for applying this Computer Hardware Engineer job and during the employment with the company, i.e., VDA ENTERPRISE SERVICES LLP.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Computer Hardware Engineer role?
   Ans: There is an immediate opening of 20 Computer Hardware Engineer at VDA ENTERPRISE SERVICES LLP
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this IT / Hardware / Network Engineer job.
8. What are the timings of this Computer Hardware Engineer job?
   Ans: This Computer Hardware Engineer job has 09:00 AM - 06:00 PM timing.