Sales Support: Provide administrative support to the sales team, including preparing
quotes, proposals, and reports.
Customer Relationship Management: Manage communication between customers and the sales team, addressing queries and resolving issues in a timely manner.
Order Processing: Ensure accurate processing of sales orders, including order entry, tracking, and follow-up to ensure on-time delivery
Sales Tracking & Reporting: Monitor sales performance, prepare reports, and analyse sales data to provide insights to the team.
Inventory Coordination: Collaborate with the inventory and logistics teams to ensure product availability and timely delivery.
Documentation & Filing: Maintain accurate records of sales activities, customer interactions, contracts, and invoices
Sales Meetings & Coordination: Schedule and organize sales meetings, presentations, and client visits. Prepare necessary materials and reports for meetings.
Customer Service Support: Address customer inquiries, provide product information, and resolve complaints or concerns as needed.
Sales Targets & Goals: Assist in setting and tracking team sales targets. Provide necessary data to support sales forecasting and goal achievement.
Market Research: Stay updated on market trends, competitors, and industry news to provide relevant insights to the sales team
Collaboration: Work closely with other departments, including marketing, finance, and logistics, to ensure smooth execution of sales processes.