Process Executive

We are looking for a Job Title to join our team Company Name. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Industry. The role offers In Hand Salary and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner

• Address customer queries, concerns, and complaints with a problem-solving approach

• Maintain accurate records of customer interactions and follow-ups

• Provide timely and relevant information to customers to resolve their issues

• Work collaboratively with other teams to escalate and resolve complex issues

• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Minimum Qualification and Experience Range. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a Working Days week during the Shift Type shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Process Executive job

1. What is the eligibility criteria to apply for this Process Executive job?
   Ans: The candidate should be Graduate and above and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹18000 per month that depends on your interview. It's a Full Time job in Jaipur.
3. How many working days are there for this Process Executive job?
   Ans: This Process Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Process Executive job?
   Ans: No, there is no fee applicable for applying this Process Executive job and during the employment with the company, i.e., INFOSYS BPM LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Process Executive role?
   Ans: There is an immediate opening of 1 Process Executive at INFOSYS BPM LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Process Executive job?
   Ans: This Process Executive job has Night Shift.