Email & Chat Process Executive

salary 16,000 - 25,000 /month
company-logo
job companyCareer Wizard Consultancy
job location Block B Sector-22 Noida, Noida
job experienceFreshers in Customer Support / TeleCaller
5 Openings
full_time Full Time

Skills Required

Query Resolution
Non-voice/Chat Process
International Calling
Domestic Calling
Computer Knowledge

Job Highlights

sales
Industry Type: Banking
sales
Languages: Hindi
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift
star
PAN Card, Aadhar Card, Bank Account

Job ki details

We are looking for a Email & Chat Process Executive to join our team at Career Wizard Consultancy. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹16000 - ₹25000 and a dynamic environment with opportunities for growth.


Key Responsibilities:



  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates


Job Requirements:


The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Email & Chat Process Executive job

  1. What is the eligibility criteria to apply for this Email & Chat Process Executive job?
    Ans: The candidate should be All Education levels and above with Freshers of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹16000 - ₹25000 per month that depends on your interview. It's a Full Time job in Noida.
  3. How many working days are there for this Email & Chat Process Executive job?
    Ans: This Email & Chat Process Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Email & Chat Process Executive job?
    Ans: No, there is no fee applicable for applying this Email & Chat Process Executive job and during the employment with the company, i.e., CAREER WIZARD CONSULTANCY.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Email & Chat Process Executive role?
    Ans: There is an immediate opening of 5 Email & Chat Process Executive at CAREER WIZARD CONSULTANCY
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Email & Chat Process Executive job?
    Ans: This Email & Chat Process Executive job has Day Shift.
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Other Details

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, International Calling

Shift

Day

Salary

₹ 16000 - ₹ 25000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

HR Team
Posted 10+ days ago
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