Customer Support Executive

Job Title: Customer Support Executive

Job Type: Full-Time
Working Days: 6 days a week
Shift Timing: Rotational shifts (9-hour login per day)
Week Offs: Rotational week offs

Job Responsibilities:

• Handle customer queries and complaints via phone, chat, or email.

• Provide accurate, valid, and complete information to customers using the right methods/tools.

• Resolve issues efficiently while ensuring customer satisfaction.

• Maintain records of customer interactions and follow up as required.

• Collaborate with team members and escalate complex issues when needed.
  Qualifications & Requirements:

  • Education:

    • Graduates: Freshers eligible

    • Undergraduates: Must have a minimum of 6 months of customer support experience
      
      Compensation:

      • CTC: ₹24,500 per month

      • In-hand Salary: ₹20,000 – ₹21,000 per month

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., TELE PERFORMANCE.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 99 Customer Support Executive at TELE PERFORMANCE
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.