Customer Support Executive

salary 30,000 - 36,000 /month*
company-logo
job companyTechnogise Private Limited
job location Gokulpura, Jaipur
incentive₹2,000 incentives included
job experience0 - 1 years Experience in Customer Support / TeleCaller
New Job
40 Openings
* Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Flexible Shift

Job ki details

We are looking for a Customer Support Executive to join our team . The role offers ₹30000 - ₹36000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 1 years of experience. Understand and speaks fluent EnglishThe role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

  1. What is the eligibility criteria to apply for this Customer Support Executive job?
    Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹30000 - ₹36000 per month + Incentives that depends on your interview. It's a Full Time job in Jaipur.
  3. How many working days are there for this Customer Support Executive job?
    Ans: This Customer Support Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Support Executive job?
    Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., TECHNOGISE PRIVATE LIMITED.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Support Executive role?
    Ans: There is an immediate opening of 40 Customer Support Executive at TECHNOGISE PRIVATE LIMITED
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Support Executive job?
    Ans: This Customer Support Executive job has Flexible Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, International Calling

Shift

Flexible

Contract Job

No

Salary

₹ 30000 - ₹ 36000

English Proficiency

Yes

Contact Person

Sneha Kumari

Interview ka pata

38-39, Near Pratap Circle, Govind Nagar Vistar, Gokulpura, Kalwar Road, Jhotwara, Jaipur, Rajasthan, 302012
Posted 6 days ago
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