LocalRamu.com is hiring Customer Support Executives to manage calls and chats with customers. The role involves resolving complaints, guiding users during service booking, and ensuring smooth post-service experiences.
📌 Responsibilities
📞 Handle both inbound and outbound customer calls
💬 Respond to chat queries professionally and promptly
🛠Address and resolve customer complaints effectively
💡 Provide accurate product/service information and support during booking
🧾 Log customer interactions, feedback, and resolution details
🧠Requirements
Strong communication skills in Kannada, Hindi, and English
Knowledge of other regional languages is a plus
Familiarity with chat tools and basic computer usage
Patience, empathy, and a problem-solving mindset