Job Title: Customer Support Executive
Location: Vijay Nagar Square, Mangal City, Indore
Job Type: Full-Time
Job Description:
We are looking for a dedicated and customer-focused professional to join our team as a Customer Support Executive. You will be responsible for handling customer queries, resolving issues promptly, and ensuring a positive customer experience across all communication channels.
Key Responsibilities:
Respond to customer inquiries via phone, email, or chat
Resolve complaints efficiently and professionally
Maintain accurate records of customer interactions
Provide product/service information and support
Collaborate with internal teams to ensure customer satisfaction
Requirements:
Excellent communication and interpersonal skills
Problem-solving attitude and attention to detail
Basic computer knowledge and typing skills
Previous experience in customer service is a plus