Customer Care Representative

Job Description (Key Responsibilities):

• Build and maintain strong relationships with customers by understanding their needs.

• Handle customer inquiries and provide tailored solutions to drive sales.

• Promote company products and services via calls, email, or other channels.

• Stay updated on product features and industry trends for effective pitching.

• Meet and exceed assigned sales targets while ensuring high customer satisfaction.

• Handle customer issues efficiently and escalate when necessary.

• Record customer interactions and transaction details accurately in CRM.

• Be flexible with rotational shifts and weekly offs.

Qualifications:

• Minimum qualification: 12th pass or graduate.

• Fluent in English, Hindi, and one South Indian language (Tamil or Telugu).

• Excellent communication and persuasive skills.

• Strong interpersonal and negotiation abilities.

• Goal-oriented, self-motivated, and proactive.

• Prior experience in customer service or telesales is preferred.

Benefits:

• Salary range: ₹28,000 to ₹30,000/month + performance incentives.

• Comprehensive training and development support.

• Healthy, team-oriented work culture.

• Health and wellness initiatives.

• Opportunities for internal career growth.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Customer Care Representative job

1. What is the eligibility criteria to apply for this Customer Care Representative job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹27000 - ₹35000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Care Representative job?
   Ans: This Customer Care Representative job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Representative job?
   Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., ILEADS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Representative role?
   Ans: There is an immediate opening of 20 Customer Care Representative at ILEADS
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Representative job?
   Ans: This Customer Care Representative job has Rotational Shift.