Collection Manager

We are looking for a Collection Field Supervisor to join our team Saumya Financial Services. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Industry. The role offers 15000-35000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner

• Address customer queries, concerns, and complaints with a problem-solving approach

• Maintain accurate records of customer interactions and follow-ups

• Provide timely and relevant information to customers to resolve their issues

• Work collaboratively with other teams to escalate and resolve complex issues

• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 2 Yrs to 5 Yrs. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 Day week during the 9 AM to 7 PM shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

More about this Collection Manager job

1. What is the eligibility criteria to apply for this Collection Manager job?
   Ans: The candidate should be 12th Pass and above and above with 2 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹35000 per month + Incentives that depends on your interview. It's a Full Time job in Vadodara.
3. How many working days are there for this Collection Manager job?
   Ans: This Collection Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Collection Manager job?
   Ans: No, there is no fee applicable for applying this Collection Manager job and during the employment with the company, i.e., SAUMYA FINANCIAL SERVICES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Collection Manager role?
   Ans: There is an immediate opening of 1 Collection Manager at SAUMYA FINANCIAL SERVICES
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Collection Manager job?
   Ans: This Collection Manager job has Day Shift.