Call Centre BPO Executive

These roles include being an instructor, a facilitator, or a coach, depending on the specific training scenario. Instructors provide clear instructions and advice, presenting facts and theories with expertise. They demonstrate competence in their subject matter and are responsible for assessing knowledge.

Successful trainers in the BPO industry possess strong communication skills, a deep understanding of BPO operations, and the ability to facilitate learning. Reflect on your experience in BPO processes, your ability to present information clearly, and your interpersonal skills.

Customer Satisfaction (CSAT)

• First Call Resolution (FCR)

• Average Handling Time (AHT)

• Average Waiting Time (AWT)

• Employee Utilization Rate.

• Agent Attrition Rate.

• Cost Per Contact.

• Net Promoter Score (NPS)

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Call Centre BPO Executive job

1. What is the eligibility criteria to apply for this Call Centre BPO Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹32000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Call Centre BPO Executive job?
   Ans: This Call Centre BPO Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Call Centre BPO Executive job?
   Ans: No, there is no fee applicable for applying this Call Centre BPO Executive job and during the employment with the company, i.e., DBS MINTEK PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Call Centre BPO Executive role?
   Ans: There is an immediate opening of 2 Call Centre BPO Executive at DBS MINTEK PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Call Centre BPO Executive job?
   Ans: This Call Centre BPO Executive job has Day Shift.