Back Office Executive

Job Duties & Responsibilities 

• Coordinate with the hospital and collect information about admission and discharge of insured patients.

• To interact with insurance patients. 

• Create WhatsApp groups to provide/share information.  

• Collecting necessary documents from Patient /Hospital.  

• Coordinate with internal medical and Ops team for initial approval. 

• Cross checking the files before sharing with the approval team. 

• Educating patients about our process.    

• Collecting claim support documents from the patients / hospitals & coordinate with back-end team to ensure smooth transfer of data to the TPA/Insurance company.  

• Efficiently and effectively handle grievance / issue raised by hospital staff & patients, escalate issue to the team leader, as necessary. 

• Follow-up and provide Updates to the patients

• Efficiently and effectively handle grievance / issue raised by hospital staff & patients, escalate issue to the team leader, Regional Manager Claims Assistance, Manager Operations and Business Head as necessary.     

Qualifications & Skills:

• Any Diploma, Graduation / Under Graduation  

• Should have good listening & analytical skills 

• Excellent interpersonal & communication skills  

Additional Skills:

• Strong verbal skills  

• Strong problem-solving skills and enthusiasm for new tasks and challenges 

• Relationship building skills. 

• Ability to multitask and prioritize, with a strong work ethic and attention to detail 

• Ability to operate with a high level of confidentiality and professionalism 

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Back Office Executive job

1. What is the eligibility criteria to apply for this Back Office Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹18000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Back Office Executive job?
   Ans: This Back Office Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Back Office Executive job?
   Ans: No, there is no fee applicable for applying this Back Office Executive job and during the employment with the company, i.e., KARTHIKA CONSULTING & SOLUTIONS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Back Office Executive role?
   Ans: There is an immediate opening of 4 Back Office Executive at KARTHIKA CONSULTING & SOLUTIONS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Back Office Executive job?
   Ans: This Back Office Executive job has Day Shift.