We are looking for a Ecommerce Operations Executive to join our team at Shop Zone. This role involves managing essential data processes, ensuring accuracy and providing administrative support. Get ₹8000 - ₹14000 salary along with career growth opportunities in a collaborative environment.
Key Responsibilities:
Order Processing: Managing order entry, validating purchase orders, and ensuring accurate pricing and best offers.
Order Tracking & Fulfillment: Monitoring order status, coordinating with logistics and inventory, and ensuring timely delivery.
Customer Communication: Providing updates on order status, addressing customer inquiries, and resolving issues.
Reporting & Analysis: Generating reports on order management performance, analyzing data trends, and providing insights for improvement.
Relationship Management: Building and maintaining relationships with internal stakeholders, vendors, and potentially key account managers.
Job Requirements:
The minimum qualification for this role is 12th Pass and 1 - 4 years of experience. The position requires strong organizational skills, attention to detail and the ability to handle multiple tasks.