Transport Manager

Position: Assistant Manager

Qualification: Graduate/PG

Job Location: Mumbai (Bhiwandi - Padgha)

• Ensure that the Key customers and other customers SLAs are met always and achieve 100% service level MOM.

• Ensure from Pickups to connectivity , hub arrival, OFD to till the shipments get delivered are monitored and updated to customers.

• Any delay in reaching the shipments to customers are proactively intimated on a mail to customers.

• For any incident, the incident reports are sent with in 45 minutes of the incidents to customers.

• Ensure that the daily MIS are sent twice / once as set to customers without fail.

• Ensure that the Monthly MIS are generated and reviewed with the customers.

• Any special shipments are followed deeply and update the status to customers timely.

• And any escalations to be brought to the next level and to the HOD to take an appropriate action.

• Ensuring that the Cods are collected timely and updated the customers the status daily.

• Maintaining cordial relations with customers to sustain of the profitability in the business

• Managing customer centric operations & ensuring customer satisfaction by achieving service quality norms according to SOP

• Building & maintaining healthy business relations with major clients, ensuring maximum customer satisfaction by achieving delivery & quality norm, and ensuring retention of business

• Ensure that the CAPA for required are prepared and submitted with in a day maximum.

• Have a track of escalations, vendor performances and damage related issues and discuss on the review with HOD and with the customers the customer review.

• Customer wise performances and vendor wise performances are generated and shared to HODs.

• Ensure to make follow up with customer for collection of overdue payments

• Ensure that the downline people are using the software + mobile app in updating the delivery status on a real time basis at all time.

• Ensure that the by customer SLAs are maintained by the down line always, especially for the COLD chain shipments.

• It is a Full Time Warehouse / Logistics job for candidates with 6+ years of experience.

More about this Transport Manager job

1. What is the eligibility criteria to apply for this Transport Manager job?
   Ans: The candidate should be Graduate and above and above with 6+ years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹45000 - ₹50000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Transport Manager job?
   Ans: This Transport Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Transport Manager job?
   Ans: No, there is no fee applicable for applying this Transport Manager job and during the employment with the company, i.e., Delhivery.com.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Transport Manager role?
   Ans: There is an immediate opening of 5 Transport Manager at Delhivery.com
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Warehouse / Logistics job.
8. What are the timings of this Transport Manager job?
   Ans: This Transport Manager job has Rotational Shift.