Logistics Freight Forwarder

Key responsibilities and accountabilities

• Claims Management and Investigation

• Manage and oversee the full lifecycle of transportation claims, including freight damage, loss, delays, and vehicle accidents.

• Investigate claims by gathering and reviewing documentation such as shipping records, accident reports, bills of lading, and driver statements.

• Collaborate with claims adjusters, logistics teams, and insurance companies to assess the validity of claims and determine liability.

• Verify the accuracy of claims by cross-checking with transport logs, GPS data, inspection reports, and incident reports.

• Ensure all supporting documentation is collected, including photos, police reports (for accidents), repair estimates, and witness statements.

• Negotiate settlement amounts with clients for fair and timely resolutions.

• Approve claims settlements within authorized limits or escalate cases to higher management for final approval.

• Build strong relationships with insurance brokers, logistics partners, and clients to ensure smooth claims processing.

• Coordinate with the finance team to ensure payments are made promptly to claimants and that all settlements are accounted for in company records.

• Provide excellent customer service by handling disputes professionally and resolving issues in a timely manner.

• Address complex or high-value claims, ensuring clients are satisfied with the resolution process.

• It is a Full Time Warehouse / Logistics job for candidates with 1 - 4 years of experience.

More about this Logistics Freight Forwarder job

1. What is the eligibility criteria to apply for this Logistics Freight Forwarder job?
   Ans: The candidate should be Graduate and above and above with 1 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Logistics Freight Forwarder job?
   Ans: This Logistics Freight Forwarder job will have 6 working days.
4. Are there any charges applicable while applying or joining this Logistics Freight Forwarder job?
   Ans: No, there is no fee applicable for applying this Logistics Freight Forwarder job and during the employment with the company, i.e., Cocentrus.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Logistics Freight Forwarder role?
   Ans: There is an immediate opening of 2 Logistics Freight Forwarder at Cocentrus
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Warehouse / Logistics job.
8. What are the timings of this Logistics Freight Forwarder job?
   Ans: This Logistics Freight Forwarder job has Day Shift.