Restaurant Captain

Job Description: Cafe Captain

Position: Cafe Captain
Location: Hyderabad

Experience: 3–6 Years
Job Type: Full-Time

Job Summary:

We are looking for an experienced and customer-focused Cafe Captain to lead our service team at a vibrant café in Hyderabad. The ideal candidate will have 3–6 years of experience in café or casual dining service, strong communication and leadership skills, and a passion for delivering warm, attentive, and efficient service. You will oversee day-to-day café operations, ensure smooth service flow, and create a welcoming atmosphere that enhances the guest experience.

Key Responsibilities:

• Guest Engagement: Greet and assist guests in a friendly and professional manner, ensuring a pleasant and personalized café experience.

• Service Supervision: Oversee the service team to maintain consistency in quality, presentation, and speed of service.

• Order Coordination: Ensure accurate order taking and timely delivery of food and beverages, maintaining coordination between service, kitchen, and barista teams.

• Floor Management: Maintain table setup, cleanliness, and overall café ambiance in line with brand standards.

• Team Leadership: Train, guide, and motivate service staff to deliver exceptional customer service and uphold café standards.

• Customer Satisfaction: Handle guest feedback or complaints promptly and courteously, ensuring a positive outcome.

• Upselling: Suggest food and beverage pairings, promote daily specials, and enhance sales through product knowledge and service excellence.

• Operational Support: Assist in managing inventory, daily reports, and coordination with management for smooth operations.

Qualifications:

• 3–6 years of experience as a Captain or Senior Steward in a café or casual dining setup.

• Strong understanding of café operations, menu items, and customer service best practices.

• Excellent communication and interpersonal skills with a guest-first approach.

• Proven leadership and team management abilities in a fast-paced environment.

• Ability to multitask and maintain composure under pressure.

• Knowledge of hygiene, safety, and service standards.

Preferred Skills:

• Fluency in English; additional languages are an advantage.

• Familiarity with POS systems and café management software.

• A proactive approach with attention to detail and a passion for hospitality.

Benefits:

• Competitive salary

• Career growth and learning opportunities

• Employee discounts on food and beverages

• Accommodation

• It is a Full Time Waiter / Steward job for candidates with 3 - 6 years of experience.

More about this Restaurant Captain job

1. What is the eligibility criteria to apply for this Restaurant Captain job?
   Ans: The candidate should be Graduate and above and above with 3 - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹30000 - ₹40000 per month that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Restaurant Captain job?
   Ans: This Restaurant Captain job will have 6 working days.
4. Are there any charges applicable while applying or joining this Restaurant Captain job?
   Ans: No, there is no fee applicable for applying this Restaurant Captain job and during the employment with the company, i.e., R3 Consultant.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Restaurant Captain role?
   Ans: There is an immediate opening of 1 Restaurant Captain at R3 Consultant
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Waiter / Steward job.
8. What are the timings of this Restaurant Captain job?
   Ans: This Restaurant Captain job has 09:00 AM - 06:00 PM timing.