Greet and interact with customers in a friendly and professional manner.
Prepare and serve coffee, beverages, and light food items as per standard recipes.
Take customer orders accurately and handle billing via POS systems.
Ensure timely and correct delivery of orders to customers.
Maintain cleanliness and hygiene of the cafe, equipment, and serving areas.
Follow all food safety, hygiene, and quality standards (GMP, GHP).
Assist in stock management, replenishing supplies when needed.
Adhere to company SOPs and brand guidelines for service and product preparation.
Handle customer queries and resolve any concerns with a customer-first approach.
Support fellow team members in daily operations and tasks.