Telesales

Job description:

Key Responsibilities:

• Initiate outbound calls to potential and existing customers to promote and sell products or services.

• Understand customer needs and present tailored solutions that align with their requirements.

• Build and maintain strong relationships with customers through effective communication and consistent follow-ups.

• Achieve sales targets and performance metrics set by the company.

• Manage customer objections and resolve issues professionally to ensure customer satisfaction and loyalty.

• Accurately maintain records of customer interactions, sales, and feedback in the CRM system.

• Provide feedback to the marketing and product teams on customer responses, trends, and competitor activities.

• Work collaboratively with the sales team to enhance strategies and improve the customer experience.

• Stay up-to-date with product knowledge, promotions, and market trends to offer relevant solutions.

• Follow up on leads and inquiries generated through various channels, including email campaigns, referrals, and social media.

• Process sales orders, handle administrative tasks, and ensure timely follow-through on customer inquiries.

What We Offer:

• Competitive base salary with performance-based incentives.

• Comprehensive training and development programs to enhance sales and communication skills.

• Opportunity for career advancement within the sales team or other departments.

• A collaborative and supportive work environment.

• Regular performance reviews and feedback to ensure professional growth.

WhatsApp - 9354998586

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 3 years of experience.