Telecalling Manager

• Call Handling:

  • Answer and manage incoming calls professionally, addressing queries and concerns effectively.

  • Make outbound calls to clients, customers, as required.

• Scheduling and Coordination:

  • Schedule and confirm appointments or meetings as per client and team availability.

  • Coordinate with various departments to ensure timely resolution of queries and issues raised during calls.

• Documentation and Reporting:

  • Maintain accurate and up-to-date call logs, ensuring all necessary details are recorded.

  • Prepare and share periodic reports on call trends, issue resolutions, and appointment statuses.

• Customer Support:

  • Serve as the first point of contact for clients, providing exceptional service and ensuring their concerns are addressed promptly.

  • Escalate unresolved issues to the appropriate team or department.

• Administrative Support:

  • Manage databases related to client and call information.

  • Assist in updating contact directories and other relevant documentation.

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 3 years of experience.

More about this Telecalling Manager job

1. What is the eligibility criteria to apply for this Telecalling Manager job?
   Ans: The candidate should be All Education levels and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹18000 per month that depends on your interview. It's a Full Time job in Coimbatore.
3. How many working days are there for this Telecalling Manager job?
   Ans: This Telecalling Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecalling Manager job?
   Ans: No, there is no fee applicable for applying this Telecalling Manager job and during the employment with the company, i.e., Palies.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecalling Manager role?
   Ans: There is an immediate opening of 2 Telecalling Manager at Palies
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecalling Manager job?
   Ans: This Telecalling Manager job has Day Shift.