Telecalling Executive

Responsibilities:

• Handle all direct enquiries & Counselling should be provided

• Those who come to enquiry must be convert into admission

• Regular Follow-ups

• Counselling should be provided for enquiries

• Explain Course Details & Race Institute Strategy & facilities

• Share Sample Material

• Conduct Assessment Test & Given Feedback

• Showing our facilities

• Understand customer requirements and close Leads (Spot Admission)

• If spot admission is not taken, then Fix the appointment for admission

• Enter and update Enquiry & Students information in the Zoho CRM

• Collection Cash Submit to Accountant

• Learn Updated details about our courses and fees structure regularly

• Counselling potential learners, helping them plan their career path and understanding how Veranda Race

• can catalyse their career.

• Carrying weekly enrolment /revenue and collection target.

• Establishing the uniqueness and effectiveness of Veranda Race model of online/blended learning.

• Owning the complete sales closing life cycle for leads assigned to you. This includes making phone calls,

• sales closing, and post-sales relationship management.

• Maintaining a detailed database of all the interactions on the CRM with the leads and providing constant

• feedback to the marketing team on lead quality.

• Manage large amounts of Inbound calls / Outbound calls

• Generate sales leads

• Identify and assess customers’ needs to achieve satisfaction

• Build sustainable relationships and trust with customer accounts through open and interactive

• communication

• Provide accurate, valid, and complete information by using the right methods/tools

• Meet personal/customer service team sales targets and call handling quotas

• Handle customer complaints, provide appropriate solutions and alternatives within the time limit; follow

• up to ensure resolution

• Keep records of customer interactions, process customer accounts, and file documents

• Follow communication procedures, guidelines, and policies

• Take the extra mile to engage customers• Minimum of 200+ Dials every day with 75+ Connects.

• 4 hours of talk time on an average per day.

• 5 enrolled students per day.

• Weekly revenue targets to be met consistently.
  

Job Type: Full-time

Pay: Up to ₹25,000.00 per month

Benefits:

Health insurance

Provident Fund

Experience:

Front office: 2 years (Required)

total work: 1 year (Required)

Language:

Kannada (Required)

Location:

Vijayanagar, Bengaluru, Karnataka (Required)

Work Location: In person

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 3 years of experience.

More about this Telecalling Executive job

1. What is the eligibility criteria to apply for this Telecalling Executive job?
   Ans: The candidate should be All Education levels and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Telecalling Executive job?
   Ans: This Telecalling Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecalling Executive job?
   Ans: No, there is no fee applicable for applying this Telecalling Executive job and during the employment with the company, i.e., Veranda Race Learning Solutions Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecalling Executive role?
   Ans: There is an immediate opening of 2 Telecalling Executive at Veranda Race Learning Solutions Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecalling Executive job?
   Ans: This Telecalling Executive job has Day Shift.