Telecaller Outbound

Navjyoti Transforming Lives & Careers Society is a nonprofit organization based in Sector 45, Gurgaon, dedicated to empowering underprivileged individuals through education, skill development, and career support. The society focuses on transforming lives by providing training programs that enhance employability and promote sustainable livelihood opportunities, contributing to social upliftment and community development in the region. Its mission centers on enabling youth and adults to achieve their full potential and become self-reliant members of society.

Key Responsibilities

• Make outbound calls to prospective and existing clients to generate leads and promote programs.

• Handle inbound customer queries with a polite and helpful attitude.

• Maintain accurate records of calls and update the CRM system daily.

• Achieve daily, weekly, and monthly call and conversion targets.

• Follow up with interested prospects and collect feedback.

• Address participant concerns, provide appropriate solutions, and escalate unresolved issues.

Requirements

• Minimum 12th pass; graduate preferred.

• Excellent verbal communication skills in Hindi and English.

• Basic knowledge of computers and familiarity with CRM software.

• Prior telecalling/call center experience preferred (freshers may apply).

• Ability to work in a team, handle rejection, and stay organized.

• Empathetic approach when dealing with diverse individuals.

Location: Sector 45, Gurgaon

Benefits: Supportive team culture, opportunity for skill-building in the social sector, performance-based incentives.

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 6+ years Experience.

More about this Telecaller Outbound job

1. What is the eligibility criteria to apply for this Telecaller Outbound job?
   Ans: The candidate should be Graduate and above and above with 1 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Telecaller Outbound job?
   Ans: This Telecaller Outbound job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller Outbound job?
   Ans: No, there is no fee applicable for applying this Telecaller Outbound job and during the employment with the company, i.e., Navjyoti Global Solutions Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller Outbound role?
   Ans: There is an immediate opening of 50 Telecaller Outbound at Navjyoti Global Solutions Private Limited
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecaller Outbound job?
   Ans: This Telecaller Outbound job has Day Shift.