Telecaller Job Description
Job Title: Telecaller
Company: Binny Kakkar & Associates
Location: Greater Faridabad
Job Type: Full Time
Job Summary:
We are seeking a motivated and persuasive Telecaller to join our team. The successful candidate will be responsible for handling inbound and outbound calls, engaging with customers, and generating leads to boost our sales and enhance customer satisfaction. The ideal candidate will have excellent communication skills, patience, and the ability to handle objections effectively.
Key Responsibilities:
A Telecaller's key responsibilities include making outbound calls to promote products or services, handling inbound inquiries and complaints, and explaining product details to potential customers. They are also expected to generate and qualify sales leads, maintain accurate records in the CRM, and meet sales targets. Collaboration with sales or support teams is also important, as is adhering to company call policies and scripts while maintaining a professional demeanor.