Job Description:
We are looking for a Customer Support Executive to join our team. The ideal candidate will be responsible for providing excellent customer service, handling after-sales support, and ensuring customer satisfaction.
Key Responsibilities:
•Handle customer queries, complaints, and requests in a professional manner.
•Provide after-sales service support to ensure smooth resolution of issues.
•Maintain records of customer interactions and follow up for feedback.
•Coordinate with internal teams to resolve concerns quickly.
•Be open to travel as per business requirements for client visits or service support.
•Build and maintain positive relationships with customers.
Requirements:
•Graduate/Undergraduate with good communication skills.
•Prior experience in customer support/service preferred but not mandatory.
•Strong problem-solving skills and a customer-first approach.
•Willingness to travel when required.