Call Quality Analyst

28,000 - 35,000 /month

Bpo

Hosur Road, Bangalore

2 - 6+ years Experience in Telesales / Telemarketing

Replies in 24hrs

10 Openings

Full Time

Skills Required

Outbound/Cold Calling

Job Highlights

Sales Type: BPO

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Meal, Insurance, PF, Medical Benefits

Job Description

We are looking for a Call Quality Analyst to join our team at BPO. The role involves updating accurate data in databases, spreadsheets, and systems as required. With a collaborative environment and growth opportunities, the position offers a salary of ₹28,000 - ₹35,000.

Key Responsibilities:

Maintain and organize physical and digital records for easy access and retrieval.

Communicate with relevant teams to clarify data inconsistencies and improve processes.

Verify data accuracy, correct errors and identify irregularities promptly.

Ensure data accuracy and accessibility to facilitate smooth operations.

Generate reports and summaries to aid internal decision-making processes.

Maintain confidentiality of sensitive information at all times.

Job Requirements:

The minimum qualification for this role is 12th Pass and 2 - 6+ years of experience. Candidates must have attention to detail, a high level of accuracy, strong organizational skills, and the ability to manage multiple tasks efficiently.

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with 2 - 6+ years Experience.

More about this Call Quality Analyst job

What is the eligibility criteria to apply for this Call Quality Analyst job?
Ans: The candidate should be 12th Pass and above and above with 2 - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹28000 - ₹35000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Call Quality Analyst job?
Ans: This Call Quality Analyst job will have 6 working days.
Are there any charges applicable while applying or joining this Call Quality Analyst job?
Ans: No, there is no fee applicable for applying this Call Quality Analyst job and during the employment with the company, i.e., Bpo.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Call Quality Analyst role?
Ans: There is an immediate opening of 10 Call Quality Analyst at Bpo
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
What are the timings of this Call Quality Analyst job?
Ans: This Call Quality Analyst job has Day Shift.