Bpo Team Leader

We are seeking an experienced Sales Team Leader to join our dynamic team at Ocube Services. The ideal candidate should have a strong background in the BPO sales sector and a proven track record of driving performance and leading high-performing teams. This role offers a competitive in-hand salary along with excellent opportunities for career growth in a supportive and collaborative work environment.

Key Responsibilities:

• Lead, mentor, and motivate the sales team so that they can achieve monthly and quarterly targets.

• Monitor team performance and provide regular coaching for improvement.

• Develop and implement sales strategies to enhance productivity and conversion rates.

• Ensure adherence to company processes, quality standards, and compliance guidelines.

• Prepare performance reports and share insights with management.

• Handle escalations and provide solutions to improve customer satisfaction.

• Coordinate with cross-functional teams to optimize workflow and results.

Requirements:

• Minimum 5 years of experience in BPO sales, with at least 2 years in a team leader or supervisory role.

• Strong understanding of telesales and outbound sales processes.

• Excellent communication, leadership, and people–management skills.

• Ability to analyze data, generate insights, and improve overall team performance.

• Goal-oriented mindset with the ability to work under pressure.

• Strong problem-solving and decision-making abilities.

• It is a Full Time Telesales / Telemarketing job for candidates with 5 - 6+ years Experience.

More about this Bpo Team Leader job

1. What is the eligibility criteria to apply for this Bpo Team Leader job?
   Ans: The candidate should be Post Graduate and above and above with 5 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹32000 - ₹34000 per month that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Bpo Team Leader job?
   Ans: This Bpo Team Leader job will have 6 working days.
4. Are there any charges applicable while applying or joining this Bpo Team Leader job?
   Ans: No, there is no fee applicable for applying this Bpo Team Leader job and during the employment with the company, i.e., Ocube Services.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Bpo Team Leader role?
   Ans: There is an immediate opening of 4 Bpo Team Leader at Ocube Services
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Bpo Team Leader job?
   Ans: This Bpo Team Leader job has Day Shift.