Inventory Management:
Receiving, storing, and organizing stock, conducting regular stock checks, and maintaining accurate inventory records.
Order Fulfillment:
Monitoring stock levels, picking and packing orders, and ensuring accurate and timely dispatch.
Dispatch Coordination:
Coordinating with logistics providers, drivers, and customers to ensure timely and accurate delivery.
Documentation & Reporting:
Maintaining accurate records of all dispatch activities, generating necessary reports (e.g., dispatch reports, inventory reports), and ensuring compliance with relevant documentation requirements (e.g., delivery challans, E-way bills).
Team Coordination:
Collaborating with other teams (e.g., sales, production, accounts) to ensure smooth operations.
Process Improvement:
Identifying areas for improvement in dispatch and inventory management processes and implementing solutions to increase efficiency.
Safety and Compliance:
Ensuring that all activities are carried out in compliance with safety and quality standards.
Equipment Operation:
May involve operating equipment like forklifts or other machinery for loading and unloading goods.
Skills Required:
Organizational Skills:
Strong organizational skills are essential for managing inventory, coordinating dispatches, and maintaining records.
Communication Skills:
Effective communication skills are needed to interact with various teams, logistics providers, and customers.
Computer Literacy:
Proficiency in using inventory management systems, ERP software (like Tally, SAP), and other relevant software.
Problem-Solving:
Ability to identify and resolve issues that may arise during the dispatch process.
Physical Stamina:
The role may involve lifting and moving packages, so physical stamina is important.
Knowledge of Logistics:
Understanding of logistics and shipping processes is beneficial.