Service Manager

BiGo Electric Pvt. Ltd. is an innovative company in the electric mobility space, providing eco-friendly and smart electric vehicle solutions. We are committed to delivering exceptional customer experience through reliable products and after-sales service.

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Job Summary:

We are looking for a dedicated and detail-oriented Service Manager to lead our service operations. The role involves handling customer queries, managing the technical service team, overseeing repair and maintenance processes, and ensuring excellent after-sales support.

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Key Responsibilities:

Manage and oversee day-to-day service operations across service centers.

Handle customer complaints, service issues, and warranty claims professionally and promptly.

Lead a team of technicians and ensure timely vehicle servicing, maintenance, and repair.

Build strong relationships with customers and ensure high levels of customer satisfaction.

Coordinate with internal teams for parts availability, service schedules, and technical support.

Monitor service quality, turnaround time (TAT), and client feedback.

Maintain service records, reports, and documentation for audits and internal review.

Train and develop service staff for improved technical and communication skills.

Ensure compliance with safety, environmental, and operational standards.

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Key Requirements:

0 to 15 years of experience in after-sales service or maintenance in electric vehicles, two-wheelers, or automotive sectors.

Freshers with relevant educational background and interest in EV service roles are encouraged to apply.

Good communication and customer-handling skills.

Basic technical knowledge of EVs or automobiles.

Ability to lead and motivate service teams effectively.

Knowledge of service CRM tools or Excel is a plus.

Problem-solving and decision-making abilities under pressure.

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Why Join Us?

Be a part of India’s growing EV revolution.

Work with a passionate team focused on sustainability and customer excellence.

Great learning environment for both freshers and experienced professionals.

Career growth and leadership opportunities.

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How to Apply:

Interested candidates may apply directly through Job HAI AND CONTACT - 8481812456 / 9230966391

• It is a Full Time గిడ్డంగి / లాజిస్టిక్స్ job for candidates with 0 - 6+ years Experience.

Service Manager job గురించి మరింత

1. Service Manager jobకు apply చేయడానికి అర్హతా ప్రమాాణాలు ఏమిటి?
   Ans: అభ్యర్థికి అన్ని విద్యాస్థాయిలు మరియు అంతకంటే ఎక్కువ 0 - 6+ years Experience అనుభవంతో ఉండాలి
2. ఈ Job రోల్ కోసం నేను ఎంత జీతం ఆశించగలను?
   Ans: మీ ఇంటర్వ్యూపై ఆధారపడి శాలరీ ₹10000 - ₹30000 నెలకుని మీరు ఆశించవచ్చు. ఇది కోల్‌కతాలో Full Time Job.
3. Service Manager job కొరకు ఎన్ని పనిదినాలు ఉన్నాయి?
   Ans: ఈ Service Manager jobకు 6 working days ఉంటాయి.
4. ఈ Service Manager jobకు apply చేసేటప్పుడు లేదా చేరేటప్పుడు ఏవైనా ఛార్జీలు ఉన్నాయా?
   Ans: లేదు, ఈ Service Manager jobకు కంపెనీలో ఉదాహరణకు, BIGOలో పనిచేసేటప్పుడు ఎలాంటి ఫీజులు వర్తించవు.
5. ఇది ఇంటి నుండి పని చేసే పనినా?
   Ans: లేదు, ఇది ఇంటి వద్ద నుంచి Job కాదు మరియు ఆన్‌లైన్‌లో చేయలేం.
6. ఈ Service Manager రోల్ కు ఎన్ని ఓపెనింగ్‌లు ఉన్నాయి?
   Ans: BIGO వద్ద 1 Service Manager ఇమ్మీడియెట్ ఓపెనింగ్ ఉంది
7. ఈ Jobకు ఎవరు apply చేసుకోవచ్చు?
   Ans: పురుష అభ్యర్థులు మాత్రమే ఈ గిడ్డంగి / లాజిస్టిక్స్ jobకి apply చేసుకోవచ్చు.
8. ఈ Service Manager Job టైమింగ్స్ ఏమిటి?
   Ans: ఈ Service Manager job Day Shift కలిగి ఉంది.