Logistics Coordinator

Job Title: Logistics Coordinator

Department: Operations

Role Overview:

The Logistics Coordinator is responsible for overseeing the end-to-end delivery process, ensuring timely shipment execution, and maintaining adherence to delivery SLAs. The role involves tracking courier performance, managing Non-Delivery Reports (NDRs), escalating delays, and coordinating with multiple stakeholders to ensure a seamless last-mile experience.

Key Responsibilities:

• Monitor live tracking dashboards to ensure all deliveries are on schedule.

• Track courier and delivery performance; escalate delays or bottlenecks promptly.

• Manage and resolve NDR (Non-Delivery Report) cases by coordinating with courier partners for reattempts or alternate delivery actions.

• Analyze reasons for failed or delayed deliveries and take corrective measures.

• Maintain comprehensive logs of escalations, reattempts, and issue resolutions.

• Prepare and present delivery performance reports highlighting key metrics such as on-time delivery percentage, failed deliveries, and SLA adherence.

• Conduct regular reviews with courier partners to evaluate performance, discuss escalation logs, and identify areas for improvement.

• Collaborate closely with warehouse, operations, and customer service teams to ensure all dispatches and deliveries are completed smoothly.

• Continuously identify process gaps and recommend improvements for better delivery efficiency and customer satisfaction.

Key Performance Indicators (KPIs):

• On-time delivery percentage (OTD%)

• NDR resolution rate

• Delivery reattempt success rate

• Courier SLA adherence

• Escalation turnaround time

Skills & Competencies:

• Strong coordination and communication abilities.

• Sound knowledge of logistics, courier operations, and NDR management.

• Analytical mindset with proficiency in Excel, Google Sheets, and delivery tracking tools.

• Attention to detail with strong problem-solving skills.

• Ability to multitask and manage time effectively in a fast-paced environment.

• Experience in e-commerce, logistics, or supply chain operations preferred.

Educational Qualification & Experience:

• Bachelor’s degree in any field.

• 1–3 years of relevant experience in logistics coordination or courier performance management.

• It is a Full Time గిడ్డంగి / లాజిస్టిక్స్ job for candidates with 2 - 4 years of experience.

Logistics Coordinator job గురించి మరింత

1. Logistics Coordinator jobకు apply చేయడానికి అర్హతా ప్రమాాణాలు ఏమిటి?
   Ans: అభ్యర్థికి గ్రాడ్యుయేట్, అంత కంటే ఎక్కువ మరియు అంతకంటే ఎక్కువ 2 - 4 years of experience అనుభవంతో ఉండాలి
2. ఈ Job రోల్ కోసం నేను ఎంత జీతం ఆశించగలను?
   Ans: మీ ఇంటర్వ్యూపై ఆధారపడి శాలరీ ₹18000 - ₹20000 నెలకుని మీరు ఆశించవచ్చు. ఇది ఉదయపూర్లో Full Time Job.
3. Logistics Coordinator job కొరకు ఎన్ని పనిదినాలు ఉన్నాయి?
   Ans: ఈ Logistics Coordinator jobకు 6 working days ఉంటాయి.
4. ఈ Logistics Coordinator jobకు apply చేసేటప్పుడు లేదా చేరేటప్పుడు ఏవైనా ఛార్జీలు ఉన్నాయా?
   Ans: లేదు, ఈ Logistics Coordinator jobకు కంపెనీలో ఉదాహరణకు, Jovaki Agro Food India Private Limitedలో పనిచేసేటప్పుడు ఎలాంటి ఫీజులు వర్తించవు.
5. ఇది ఇంటి నుండి పని చేసే పనినా?
   Ans: లేదు, ఇది ఇంటి వద్ద నుంచి Job కాదు మరియు ఆన్‌లైన్‌లో చేయలేం.
6. ఈ Logistics Coordinator రోల్ కు ఎన్ని ఓపెనింగ్‌లు ఉన్నాయి?
   Ans: Jovaki Agro Food India Private Limited వద్ద 2 Logistics Coordinator ఇమ్మీడియెట్ ఓపెనింగ్ ఉంది
7. ఈ Jobకు ఎవరు apply చేసుకోవచ్చు?
   Ans: పురుష అభ్యర్థులు మాత్రమే ఈ గిడ్డంగి / లాజిస్టిక్స్ jobకి apply చేసుకోవచ్చు.
8. ఈ Logistics Coordinator Job టైమింగ్స్ ఏమిటి?
   Ans: ఈ Logistics Coordinator job Day Shift కలిగి ఉంది.