Freight Broker- Customer Support

Customer Service Executive & Pricing Coordinator for Air Freight

Job Summary:

We are seeking a detail-oriented and client-focused Air Freight Customer Service Executive to manage and enhance customer interactions related to air cargo services.

The successful candidate will coordinate air shipments, ensure timely delivery, and maintain excellent customer satisfaction throughout the logistics process.

Key Responsibilities:

Customer Interaction & Sales: Handle inbound and outbound inquiries for air freight services.

Understand client needs, provide quotes, and offer solutions tailored to air cargo requirements.

Shipment Coordination: Track and monitor air shipments, update clients on status, and ensure smooth end-to-end delivery.

Documentation & Compliance: Prepare and verify air waybills, customs documents, and other regulatory paperwork in compliance with international air transport laws.

Issue Resolution: Resolve any delays, customs issues, or service interruptions promptly, ensuring client satisfaction.

Client Relationship Management:

Build strong relationships with clients by offering reliable support and and anticipating their air logistics needs.

Reporting: Maintain detailed records of air freight activities and customer feedback to support continuous service improvement.

Key Skills & Competencies: Understanding of international air freight operations and IATA regulations.

Strong coordination and multitasking skills under time-sensitive conditions.

Familiarity with air cargo tracking systems and CRM platforms

Minimum 2 years’ experience in air freight customer service or sales.

Excellent communication in English, Hindi, and Arabic.

Work Environment: Fast-paced air freight and logistics industry.

Dynamic coordination with airlines, agents, and customs officials.

Supportive and collaborative team culture.

• It is a Full Time గిడ్డంగి / లాజిస్టిక్స్ job for candidates with 3 - 4 years of experience.

Freight Broker- Customer Support job గురించి మరింత

1. Freight Broker- Customer Support jobకు apply చేయడానికి అర్హతా ప్రమాాణాలు ఏమిటి?
   Ans: అభ్యర్థికి గ్రాడ్యుయేట్, అంత కంటే ఎక్కువ మరియు అంతకంటే ఎక్కువ 3 - 4 years of experience అనుభవంతో ఉండాలి
2. ఈ Job రోల్ కోసం నేను ఎంత జీతం ఆశించగలను?
   Ans: మీ ఇంటర్వ్యూపై ఆధారపడి శాలరీ ₹25000 - ₹50000 నెలకుని మీరు ఆశించవచ్చు. ఇది కొచ్చిలో Full Time Job.
3. Freight Broker- Customer Support job కొరకు ఎన్ని పనిదినాలు ఉన్నాయి?
   Ans: ఈ Freight Broker- Customer Support jobకు 6 working days ఉంటాయి.
4. ఈ Freight Broker- Customer Support jobకు apply చేసేటప్పుడు లేదా చేరేటప్పుడు ఏవైనా ఛార్జీలు ఉన్నాయా?
   Ans: లేదు, ఈ Freight Broker- Customer Support jobకు కంపెనీలో ఉదాహరణకు, KAY KAY FACILITIES & ENGINEERING SERVICES PRIVATE LIMITEDలో పనిచేసేటప్పుడు ఎలాంటి ఫీజులు వర్తించవు.
5. ఇది ఇంటి నుండి పని చేసే పనినా?
   Ans: లేదు, ఇది ఇంటి వద్ద నుంచి Job కాదు మరియు ఆన్‌లైన్‌లో చేయలేం.
6. ఈ Freight Broker- Customer Support రోల్ కు ఎన్ని ఓపెనింగ్‌లు ఉన్నాయి?
   Ans: KAY KAY FACILITIES & ENGINEERING SERVICES PRIVATE LIMITED వద్ద 1 Freight Broker- Customer Support ఇమ్మీడియెట్ ఓపెనింగ్ ఉంది
7. ఈ Jobకు ఎవరు apply చేసుకోవచ్చు?
   Ans: ఈ గిడ్డంగి / లాజిస్టిక్స్ job కొరకు కేవలం మహిళా అభ్యర్థులు మాత్రమే apply చేయవచ్చు.
8. ఈ Freight Broker- Customer Support Job టైమింగ్స్ ఏమిటి?
   Ans: ఈ Freight Broker- Customer Support job Day Shift కలిగి ఉంది.