Job Summary:
· We are seeking a dynamic and detail-oriented Exports Executive to join our team.The role involves supporting export sales operations, handling customer inquiries, preparing quotations, coordinating with our production unit, and overseeing logistics to ensure smooth and timely deliveries. The candidate will also assist in the operational activities of our Dubai office, including follow-ups, customer service, and general administrative support.
Key Responsibilities:
✅ Sales & Customer Support:
· Respond to export inquiries and provide timely quotations to customers.
· Assist the Export Manager in handling overseas clients and nurturing business relationships.
· Follow up with customers on quotations, orders, and payments.
✅ Production Coordination:
· Liaise with the factory/production team regarding order status and timelines.
· Monitor production schedules to meet delivery deadlines for export orders.
✅ Logistics & Documentation:
· Coordinate with freight forwarders, shipping lines, and clearing agents for timely dispatch and delivery.
· Ensure accurate and timely preparation of export documentation, including invoices, packing lists, shipping instructions, and compliance certificates.
✅ Operational Support (Dubai Office):
· Assist in managing day-to-day operational tasks for the Dubai office.
· Support customer service activities, ensuring prompt resolution of queries or issues.
· Follow up on ongoing projects, leads, and customer communications.