Designation – Client Relationship Executive
Experience – 1 to 3 Years
Key Responsibilities: • Act as the primary liaison between the company and clients, ensuring prompt resolution of inquiries and escalations by coordinating with internal teams. • Maintain and analyse client data, ensuring accuracy, compliance, and actionable insights to improve customer experience and business operations. • Conduct in-depth profitability analysis, sales trends, and market research to support decision-making and business growth. • Participate in the bidding process by analysing client requirements, preparing competitive proposals, coordinating pricing strategies, and ensuring favourable contract terms. • Build and maintain strong client relationships through regular follow-ups, feedback collection, and identifying upselling or cross-selling opportunities. • Support business development by providing timely reports, sales analysis, and strategic recommendations to Sales, Operations, and Product teams.
Required Technical Skills: • Good Communication Skills • Ability to Read and Write English • Basic MS Excel knowledge./ • Must have a smart phone. • Must have a Bike and Valid driving license