1. Customer Service
Greet guests warmly and assist with seating
Take accurate food and beverage orders
Deliver orders promptly and correctly
Handle guest queries politely
2. Food & Beverage Service
Serve food and drinks as per restaurant standards
Ensure proper presentation and portion control
Coordinate with kitchen for timely order delivery
3. Cleanliness & Hygiene
Maintain cleanliness of tables and dining area
Clear used plates and reset tables quickly
Follow hygiene and sanitation standards
4. Order & Billing Support
Assist in order entry (POS system if applicable)
Ensure correct billing and order accuracy
Support cash handling if required
5. Guest Satisfaction
Handle basic complaints professionally
Ensure smooth dining experience for customers
Collect feedback when required
6. Team Support
Coordinate with kitchen and service staff
Support during peak hours and rush periods
Key Skills Required
Good communication skills
Customer service attitude
Speed and efficiency
Basic math and order handling
Teamwork and discipline
Physical Requirements
Ability to stand for long hours
Handle trays and plates safely
Work in fast-paced environment