To be polite, professional and friendly at all times with customers, clients and colleagues.
To ensure the highest level of customer care is adhered to at all times.
To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations
To actively gain customer feedback, passing information gained onto your line manager.
To promote good safety habits and methods of work
To serve customers with hot and cold food and beverages on a counter during service times as appropriate
To ensure all displays, counters and seating areas comply with company and statutory health and hygiene requirements
To maintain food service and temperature records as required and to report any variance