రెస్టారెంట్ మేనేజర్

Job Title - Store manager

Company name - Polar Bear (Ice-cream parlor)

KRA: • Store Operations • Sales & Budget • Customer Service • Billing & Cash Handling • People Management & Training / Retention

Knowledge, Skills & Abilities: • Effective communication & influencing skills • Ability to work in a Team • Excellent customer handling skills • Customer Service orientation

Qualifications & Exposure: • Diploma in Any Catering Course/ Diploma in Hotel Management/ BHM Fresher • 12th Pass/ Graduate with min 3 months – 2 years of experience in handling F&B Retail unit as a RM / ARM / Shift In-Charge. • F& B Retail or related industry exposure

Duties & Responsibilities : • Adhere to the Sales & Operations processes, set by the Company, in order to have satisfied customers. • Monitoring the entire Outlets’ Cleanliness and Sanitation especially the Dining Area as per standards, and keep appropriate records. • Monitor actions of staff and customers to ensure that health and safety standards are maintained. • Estimate stock and ensure timely indents are placed to replenish them. • Closely work with Area Managers to order supplies such as smallware and cleaning items. • Inspect equipment and food deliveries. • Coordinate with Area Manager and arrange for maintenance and repair of equipment and other services. • Conduct Team Briefing / De-Briefing (One Minute Meetings) every day morning and evening and discuss the day’s agenda and sales numbers with the team. • Maintain Log Books with regard to SOP’s. • Opening and Closing of the Outlet on a daily basis. • Safeguarding the assets of the organization by staying vigilant, implementing practices like month end inventory, surprise audits & keeping a check on policies and procedures being practiced religiously by the staff.

Ensure outlet targets such as Sales Targets & APC targets are achieved consistently. • Recruit, hire, and oversee training for staff. Responsible for Outlet Attrition • Design & Follow Duty Roster effectively. Schedule staff work hours and activities. • Make decisions and solve problems concerning staff. • Guide, direct, train and develop staff. • Maintain Attendance of Staff & update Area Manager / HR on a daily basis • Follow all the processes to track New Joinee’s, Resignations & Staff Transfers designed by the HR Department. • Assist HR in New Joinee Documentation. • Take one on one session with underperforming staff and give regular update to Area Manager • Retention of good staff. • Strictly Adhere to Grooming Standards. • Resolve customer complaints about food quality or service. • Monitor staff in the service area and handle first level customer complaints. • The actual sales to track daily against budget and to be briefed to all team members. • The log book/ sales tracker to be filled up religiously and should be used as records for the team members. • The APC to be monitored daily and shared with team members to improve the same by suggestive selling techniques. • The Suggestive selling targets to be set for the team members to help in improving APC. • The beverage & add on sales to be pushed to in suggestive selling to increase APC and lower food cost. • To manage outlet wastage less than 0.25 % on cost price. • Should ensure that Company assets provided to the store is maintained well. • To identify, nurture and grow ‘talent’ within the team.

• It is a Full Time వెయిటర్ / స్టీవార్డ్ job for candidates with 2 - 6 years of experience.

రెస్టారెంట్ మేనేజర్ job గురించి మరింత

1. రెస్టారెంట్ మేనేజర్ jobకు apply చేయడానికి అర్హతా ప్రమాాణాలు ఏమిటి?
   Ans: అభ్యర్థికి 12వ తరగతి పాస్, అంతకంటే ఎక్కువ మరియు అంతకంటే ఎక్కువ 2 - 6 years of experience అనుభవంతో ఉండాలి
2. ఈ Job రోల్ కోసం నేను ఎంత జీతం ఆశించగలను?
   Ans: మీ ఇంటర్వ్యూపై ఆధారపడి శాలరీ ₹27000 - ₹35000 నెలకుని మీరు ఆశించవచ్చు. ఇది బెంగళూరులో Full Time Job.
3. రెస్టారెంట్ మేనేజర్ job కొరకు ఎన్ని పనిదినాలు ఉన్నాయి?
   Ans: ఈ రెస్టారెంట్ మేనేజర్ jobకు 6 working days ఉంటాయి.
4. ఈ రెస్టారెంట్ మేనేజర్ jobకు apply చేసేటప్పుడు లేదా చేరేటప్పుడు ఏవైనా ఛార్జీలు ఉన్నాయా?
   Ans: లేదు, ఈ రెస్టారెంట్ మేనేజర్ jobకు కంపెనీలో ఉదాహరణకు, Vision Enterprisesలో పనిచేసేటప్పుడు ఎలాంటి ఫీజులు వర్తించవు.
5. ఇది ఇంటి నుండి పని చేసే పనినా?
   Ans: లేదు, ఇది ఇంటి వద్ద నుంచి Job కాదు మరియు ఆన్‌లైన్‌లో చేయలేం.
6. ఈ రెస్టారెంట్ మేనేజర్ రోల్ కు ఎన్ని ఓపెనింగ్‌లు ఉన్నాయి?
   Ans: Vision Enterprises వద్ద 2 రెస్టారెంట్ మేనేజర్ ఇమ్మీడియెట్ ఓపెనింగ్ ఉంది
7. ఈ Jobకు ఎవరు apply చేసుకోవచ్చు?
   Ans: ఈ వెయిటర్ / స్టీవార్డ్ jobకి పురుష, మహిళా అభ్యర్థులు apply చేసుకోవచ్చు.
8. ఈ రెస్టారెంట్ మేనేజర్ Job టైమింగ్స్ ఏమిటి?
   Ans: ఈ రెస్టారెంట్ మేనేజర్ jobకు 12:00 PM - 09:00 PM టైమింగ్ ఉంటుంది.