Position: Restaurant Manager
Responsibilities:
1.
Staff Management: Hire, train, and supervise all restaurant staff, including waitstaff, cooks, and kitchen personnel.
2.
Scheduling: Create work schedules, manage staff costs, and allocate shifts to ensure adequate coverage during peak hours.
3.
Customer Service: Ensure the delivery of high-quality customer service, handle customer complaints, and maintain a welcoming and pleasant dining atmosphere.
4.
Menu Management: Collaborate with the chef to plan and update the menu, including specials and pricing strategies.
5.
Quality Control: Oversee food preparation, presentation, and service to ensure consistency and adherence to quality standards.
6.
Inventory and Supply Management: Monitor and manage inventory levels, order supplies, and minimize waste to optimize cost efficiency.
7.
Health and Safety: Ensure compliance with health and safety regulations, including food handling and sanitation practices.
8.
Budget Management: Develop and manage the restaurant's budget, controlling expenses and maximizing profitability.
9.
Financial Reporting: Prepare and analyze financial/sales reports and share with the concerned.
10.
Marketing and Promotion: Develop and implement marketing strategies to attract and retain customers, including promotions, events, and social media engagement.
11.
Training and Development: Provide training and ongoing development for staff, focusing on improving skills and product knowledge.
12.
Vendor and Supplier Relations: Maintain relationships with food and beverage suppliers and negotiate favorable terms and pricing.
13.
Reservation and Seating Management: Oversee the reservation system and seating arrangements to optimize table turnover and customer satisfaction.
14.
Liaison with Front and Back of House: Foster effective communication and collaboration between kitchen and service staff to ensure efficient service.
15.
Compliance: Ensure compliance with all relevant laws and regulations, including alcohol licensing, labor laws, and building/mall compliance.