Greet guests warmly, escort them to tables, and ensure they are comfortable.
Take and serve orders with accuracy and in a courteous manner.
Supervise wait staff and ensure proper sequence of service.
Coordinate between the kitchen and service team for timely food delivery.
Handle guest feedback and complaints efficiently and politely.
Upsell food and beverage items to enhance guest satisfaction and revenue.
Ensure cleanliness, hygiene, and mise en place standards on the floor.
Train new team members and guide existing staff during service.
Assist with billing, table turnover, and reservation handling.
Ensure compliance with restaurant policies and safety regulations.