Seven Seas Hotel is seeking a warm, well-presented, and service-oriented Hostess to be the welcoming face of our restaurant. The ideal candidate will ensure guests receive a memorable first impression by providing excellent customer service, managing reservations, and maintaining an organized and elegant dining environment.
Key Responsibilities:
Greet and welcome guests as they arrive with a friendly and professional demeanor.
Manage reservations and waitlists using the hotels reservation system.
Escort guests to their tables and provide menus.
Coordinate with restaurant staff to ensure efficient table assignments and service flow.
Respond to guest inquiries and accommodate special requests whenever possible.
Maintain a clean, organized, and inviting reception and waiting area.
Monitor guest satisfaction and report feedback to supervisors.
Ensure all guests feel valued and cared for from arrival to departure.
Assist in opening and closing duties of the restaurant.
Requirements:
High school diploma or equivalent; hospitality or customer service training preferred.
Previous experience as a hostess or in a customer-facing role in a high-end restaurant or hotel.
Excellent interpersonal and communication skills.
Polished appearance and professional demeanor.
Strong organizational skills and ability to multitask under pressure.
Fluency in English; additional languages are an advantage.
Availability to work evenings, weekends, and holidays.