Staff Management:
Hiring, training, scheduling, and supervising cafe staff (baristas, servers, etc.).
Customer Service:
Ensuring high-quality customer service, handling complaints, and fostering a positive customer experience.
Inventory Management:
Ordering supplies, managing stock levels, and minimizing waste.
Financial Management:
Monitoring daily expenses and revenues, managing budgets, and potentially handling cash transactions.
Operational Efficiency:
Ensuring smooth daily operations, maintaining cleanliness and safety standards, and resolving operational issues.
Menu Management:
May be involved in menu planning, costing, and pricing, as well as food and beverage quality control.
Marketing and Promotion:
May contribute to marketing and promotional strategies to attract customers and increase sales.
Compliance:
Ensuring all health, safety, and sanitation regulations are met.