1. Lead Generation & Sales
• Call potential customers to introduce travel packages, tours and holiday deals.
• Identify customer needs and recommend suitable travel options.
• Convert leads into bookings by explaining pricing, itinerary, and benefits.
2. Customer Support
• Handle inbound queries regarding bookings, travel package Explanation or travel requirements.
• Provide information about visas, documentation, travel insurance, and destination details.
• Assist existing customers with updates or travel changes.