Job Title: Travel Consultant (Freshers) – Social Media and Telecalling
Company: Maasa Tours and Travel ‒ www.maasatravels.com
Location: Mumbai, Bori Molla.
Type: Full-Time / Entry Level
About Us
Maasa Tours and Travel offers superior travel solutions for business partners and direct clients, combining travel expertise with innovative technologies in our B2B and B2C booking portals. We believe in fostering new talent and creating opportunities for learning and advancement.
Job Description
We are seeking motivated freshers to join our dynamic team as Travel Consultants with additional responsibilities for handling social media outreach and telecalling activities. You will play a key role in promoting Maasa travel services, engaging with clients and partners, and facilitating efficient bookings through online and direct channels.
Key Responsibilities
Manage and update company social media platforms (Facebook, Instagram, LinkedIn, etc.)
Create engaging posts and respond to comments, messages, and queries on social channels
Conduct telecalling campaigns to generate leads, assist clients, and follow up with B2B partners and B2C customers
Guide clients and partners through booking procedures on Maasa’s B2B and B2C portals
Learn and use online booking tools for flights, hotels, and holiday packages
Support team in day-to-day travel consultation, itinerary planning, and administrative tasks
Maintain accurate call and engagement records; Report feedback and trends to management
Undergo training on travel industry best practices, products, and customer handling
Collaborate with colleagues for marketing and business development initiatives
Requirements
Recent graduate (any discipline); degree/diploma in Travel & Tourism, Hospitality, Media, or related field is a plus
Strong communication skills: verbal, written, and digital
Energetic, client-focused attitude with a willingness to learn
Familiarity with major social media platforms and basic content creation
Comfortable with telecalling and engaging with customers and partners over phone and digital media
Basic computer skills; knowledge of MS Office is helpful
Team player, organized, and result-oriented
Benefits
Complete training for travel industry, social media, and telecalling
Competitive salary with incentives
Employee travel perks and access to tours
Fast-track career progression
Supportive work environment for freshers
How to Apply
Send your resume and a short cover letter expressing your interest in social media and telecalling for travel services to maasatour@gmail.com . In Read more about us at www.maasatravels.com